At cbr191, your privacy matters. This Privacy Policy explains exactly what personal data we collect from Filipino players, how we use it, who we share it with, and what rights you have over your own information. We believe in being straightforward about this — no confusing jargon, just clear and honest disclosure.
A plain-language summary of our key privacy commitments to every cbr191 player. The full legal text follows in the sections below.
cbr191 collects only the data necessary to operate your account — your name, date of birth, contact details, payment information, and gaming activity. We do not collect data we do not need.
Your data is used to verify your identity, process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, deliver promotions, and comply with Philippine anti-money laundering regulations.
cbr191 shares your data only with trusted service providers — payment processors, KYC verification partners, and regulatory bodies as required by Philippine law. We never sell your data to advertisers or data brokers.
cbr191 uses TLS encryption for all data in transit and AES-256 encryption for data at rest. Access to personal data is restricted to authorized personnel only, and all staff handling player data undergo regular privacy training.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by cbr191. You can exercise these rights at any time by contacting our Data Protection Officer.
cbr191 uses cookies to keep your session active, remember your preferences, and analyze platform performance. You can manage cookie preferences through your browser settings. We do not use cookies to track you across third-party websites.
cbr191 ("cbr191," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the cbr191 platform at cbr191.app. This Privacy Policy describes how cbr191 collects, uses, stores, shares, and protects your personal information when you register an account, make deposits or withdrawals, play games, or otherwise interact with the cbr191 platform.
This Privacy Policy applies to all cbr191 players and visitors, including those accessing the platform from Metro Manila, Cebu, Davao, Quezon City, Makati, and all other parts of the Philippines. It is intended to comply with the requirements of Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations.
By registering a cbr191 account or continuing to use the cbr191 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please discontinue use of the cbr191 platform and contact us to close your account.
Plain Language Note: We have written this Privacy Policy to be as clear and readable as possible. Where legal terminology is unavoidable, we have added plain-language explanations. If anything is unclear, please reach out to our Data Protection Officer — contact details are in Section 15.
For the purposes of the Philippine Data Privacy Act of 2012, cbr191 acts as the Personal Information Controller (PIC) in respect of the personal data it collects from players and visitors to cbr191.app. As PIC, cbr191 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
cbr191 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with the DPA and this Privacy Policy. The DPO can be contacted using the details provided in Section 15 of this Privacy Policy.
Where cbr191 engages third-party service providers to process personal data on its behalf — such as payment processors and identity verification providers — those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to handle your data in accordance with the DPA and this Privacy Policy.
cbr191 collects the following categories of personal data from players and platform visitors:
Sensitive Personal Information: Under the DPA, certain categories of data — such as government ID numbers and financial account details — are classified as sensitive personal information and are subject to heightened protection. cbr191 collects this data only where strictly necessary and processes it with additional security controls.
cbr191 collects your personal data through the following means:
The majority of your personal data is collected directly from you when you register a cbr191 account, complete identity verification, make a deposit or withdrawal, contact cbr191 support, or respond to a cbr191 survey or promotion. You are always informed at the point of collection what data is being collected and why.
When you access cbr191.app, certain technical data is collected automatically through cookies, log files, and similar tracking technologies. This includes your IP address, device information, and browsing behavior on the cbr191 platform. See Section 10 for full details on our use of cookies.
cbr191 may receive personal data about you from third-party identity verification providers engaged to assist with KYC compliance, and from payment processors in connection with deposit and withdrawal transactions. In all cases, cbr191 ensures that such third parties have a lawful basis for sharing your data with us.
You are in control: cbr191 will always tell you what data is required and what is optional at the point of collection. Providing optional data is entirely your choice and will not affect your ability to use the core cbr191 platform.
cbr191 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (your cbr191 account agreement) |
| Identity verification (KYC) | Legal obligation (AML regulations, PAGCOR requirements) |
| Processing deposits and withdrawals | Performance of a contract |
| Fraud prevention and security monitoring | Legitimate interests of cbr191 and protection of players |
| Sending promotional communications | Consent (you may withdraw consent at any time) |
| Responsible gaming monitoring | Legal obligation and legitimate interests |
| Platform analytics and improvement | Legitimate interests of cbr191 |
| Compliance with regulatory reporting | Legal obligation |
Where cbr191 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To withdraw consent, please contact the cbr191 Data Protection Officer using the details in Section 15.
cbr191 uses your personal data for the following purposes:
cbr191 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a new lawful basis for processing.
cbr191 does not sell, rent, or trade your personal data to any third party. cbr191 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
cbr191 engages trusted third-party service providers to assist with platform operations, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting providers, and customer support platforms. These providers are bound by data processing agreements and are permitted to use your data only for the specific purposes for which they have been engaged.
cbr191 may disclose your personal data to the Anti-Money Laundering Council (AMLC), PAGCOR, the National Privacy Commission (NPC), the Philippine National Police (PNP), or other competent authorities where required by law, court order, or regulatory directive. cbr191 will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of cbr191's business, your personal data may be transferred to the acquiring entity as part of the transaction. cbr191 will notify you of any such transfer and ensure that the acquiring entity is bound by privacy obligations no less protective than those in this Privacy Policy.
No Cross-Border Transfers Without Safeguards: If cbr191 transfers your personal data outside the Philippines, it will ensure that appropriate safeguards are in place in accordance with the DPA and NPC guidelines, including the use of standard contractual clauses or adequacy determinations.
cbr191 retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, cbr191 retains player account data for a minimum of five (5) years following account closure. This retention period reflects cbr191's obligations under Philippine AML regulations, which require gaming operators to maintain transaction records for a minimum period to facilitate regulatory audits and investigations.
Specific retention periods for different categories of data are as follows:
Upon expiry of the applicable retention period, cbr191 will securely delete or anonymize your personal data in accordance with its data disposal procedures.
cbr191 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Your Role in Security: While cbr191 takes extensive measures to protect your data, you also play an important role. Keep your cbr191 login credentials confidential, use a strong and unique password, and contact cbr191 support immediately if you suspect unauthorized access to your account.
cbr191 uses cookies and similar tracking technologies on cbr191.app to provide a functional, personalized, and secure gaming experience. A cookie is a small text file placed on your device by a website you visit. Cookies do not contain executable code and cannot access other data on your device.
You can manage or disable cookies through your browser settings. Please note that disabling strictly necessary cookies will affect your ability to use the cbr191 platform, including your ability to log in and maintain a session. Instructions for managing cookies in common browsers are available in your browser's help documentation.
cbr191 does not use cookies to track your activity across third-party websites or to serve targeted advertising on external platforms.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by cbr191:
To exercise any of these rights, please contact the cbr191 Data Protection Officer using the details provided in Section 15. cbr191 will respond to all data rights requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
Identity Verification for Rights Requests: To protect your privacy, cbr191 may need to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to unauthorized parties. cbr191 will not charge a fee for processing data rights requests unless they are manifestly unfounded or excessive.
The cbr191 platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. cbr191 does not knowingly collect personal data from individuals under the age of 21.
If cbr191 discovers or has reason to believe that an account has been registered by a person under 21, it will immediately suspend the account, void all associated transactions and balances, and delete the personal data of the underage individual from its systems, except where retention is required by law.
If you are a parent or guardian and believe that a minor has registered a cbr191 account, please contact the cbr191 Data Protection Officer immediately using the details in Section 15. cbr191 takes underage gambling extremely seriously and will act on all such reports without delay.
Age Verification: cbr191 enforces strict age verification checks on all accounts. Players may be required to submit a government-issued ID confirming their date of birth before deposits, withdrawals, or bonus claims are processed. The 21+ requirement is non-negotiable and is enforced consistently across all cbr191 products.
The cbr191 platform may contain references to third-party services such as payment providers. cbr191 is not responsible for the privacy practices of any third-party services and encourages you to review the privacy policies of any third-party platforms you interact with in connection with your cbr191 account.
cbr191 does not embed third-party advertising networks, social media tracking pixels, or external analytics services that would allow third parties to track your behavior across websites. Any analytics tools used by cbr191 are configured to anonymize data and are operated solely for the purpose of improving the cbr191 platform.
cbr191 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or cbr191's data processing practices. When material changes are made, cbr191 will notify registered players by email and by posting a prominent notice on cbr191.app.
The updated Privacy Policy will take effect on the date specified in the notice. Your continued use of the cbr191 platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. The "Last Updated" date at the top of this page will always reflect the most recent revision.
If any update to this Privacy Policy requires your fresh consent — for example, where cbr191 proposes to use your data for a new purpose not covered by the original consent — cbr191 will seek that consent separately before proceeding with the new processing activity.
Stay Informed: cbr191 recommends reviewing this Privacy Policy periodically to stay informed about how your data is being protected. If you have any questions about a recent update, please contact our Data Protection Officer — we are always happy to explain any changes in plain language.
If you have any questions, concerns, or requests relating to this Privacy Policy or cbr191's handling of your personal data, please contact the cbr191 Data Protection Officer:
Data Protection Officer, cbr191
Email: [email protected]
For general support inquiries unrelated to data privacy, you may also reach the cbr191 support team at:
cbr191 aims to acknowledge all privacy-related inquiries within 24 hours and to provide a substantive response within fifteen (15) business days. For urgent matters — such as suspected unauthorized access to your account or a data breach — please mark your message as urgent and cbr191 will prioritize your request.
If you are not satisfied with cbr191's response to your privacy inquiry, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
National Privacy Commission: The NPC can be reached through its official website and accepts complaints from data subjects who believe their rights under the DPA have been violated. cbr191 cooperates fully with NPC investigations and takes all regulatory inquiries seriously.
Now that you know exactly how cbr191 protects your personal data, you can enjoy live casino, slots, bingo, and more with complete peace of mind. Must be 21 years or older to play.
21+ only. Please gamble responsibly. cbr191 supports responsible gaming for all Filipino players.